Safeguard yourself from email hackers.

Have questions?  Call 1-800-261-6888.

Protect yourself and your inbox with these easy steps.

  • Use and change passwords regularly. Combine upper-case, lower-case, numbers and special characters to make them complex.

  • Do not use the same password for email that you use for online banking.

  • Run your anti-virus and anti-malware software often – make sure it is up-to-date.

  • Don’t click on links in unsolicited e-mail or open attachments unless you trust the source.

  • Even if the source looks legitimate, hover your mouse pointer over links and make sure the actual link matches how the link is labeled.

  • Check to see if the sender e-mail address matches the name in the signature.

  • If the e-mail contains bad grammar, capitalization and spelling mistakes, it’s a fake e-mail.  Don’t respond to it.

  • If you receive email alerts from delivery companies, law enforcement agencies, the IRS, wedding announcements, funeral notices, Microsoft, fax notices, web-based voice mail, et cetera; ask yourself if the sender should know your email address or would use it this way.

If your email account was hacked:

  • Contact your internal IT department, if it's your work email account, or hire an outside service that can help you clean your computer and assess any damages.

  • Change your passwords.

  • Report the hack to your e-mail provider.

  • File a police report if you have sustained losses.

If you believe you are the victim of Identity Theft:

  • Call one of the three major credit bureaus to place a fraud alert on your credit report (Equifax 800-525-6285, Experian 888-397-3742, TransUnion 800-680-7289.)

  • Request a copy of your credit report if you have not reviewed it in the last year.

  • Close any accounts that have been tampered with or opened fraudulently.

  • File a police report.

For more information or to file a complaint with the Federal Trade Commission see the website